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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

HP 6310 Power Supply

Category

Electronics

Report number

20140910-38A95-2147441072

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20140910-38A95-2147441072. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: HP 6310 Power Supply. Source model text: SLEEKBOOK-PAVILLION. Incident: i had been on my HP SLEEKBOOK LAPTOP AND WHEN I WENT TO UNPLUG IT AND TAKE IT WITH ME, I BURNED MY HAND AND 2 OF MY FINGERS WHEN I TRYED TO PULL THE PLUG FROM THE WALL... THE CORD AND POWER BOX HAD BECOME SO HOT. IT BURNED THRU THE WIRE INSULATION AND BURNED MY CARPET.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140910-38A95-2147441072. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.