SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140924-C58D8-1430580. Severity: Incident, No Injury. Product: ELECTROLUX/WHITE CONSOLIDATED PLEFMZ99GCD (Frigidaire Dehumidifier). Incident: The consumer would like to file a report against the company. 9/21/2014 The consumer noticed that his unit turns on by itself. When he tried to turn it off the unit it would not shut off. 9/24/2014 The consumer contacted the company and provided the product's information. The representative he spoke to informed him that his specific unit was not included in any recall. Because of this same reason, the consumer was told that there was nothing they could do to repair his unit and that any repairs would have to be paid for by the consumer himself. The consumer reports no injuries or property damage due to the defective unit. He also states that he has never had any problems prior to this incident with the unit. The consumer believes his product poses both a safety and fire hazard and, therefore, should be included in the recall list.