Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG WT4801CW

Category

Kitchen Appliance

Report number

20141007-34B6C-2147440302

Ownership age

About 26 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20141007-34B6C-2147440302. Severity: Unspecified. Matched catalog product: LG WT4801CW. Incident: The entire top of my washer has shattered but I have no idea why. Nothing was set on it, nothing dropped, and it was fine when I left, but broken when I returned. It's completely evenly distributed shatter, so no evidence of something smashing or falling on it.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20141007-34B6C-2147440302. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.