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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

HP dv7 (Pavilion laptop)

Category

Kitchen Appliance

Report number

20141008-F1A04-2147440256

Ownership age

About 36 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20141008-F1A04-2147440256. Severity: Injury, Seen by Medical Professional. Matched catalog product: HP dv7 (Pavilion laptop). Source model text: HP Pavilion DV4-1000 DV5-1000 DV7z 384019 Ac Power Adapter. Incident: I purchased HP power cord and used it and about more than a year ago my laptop burned and set on fire and completely damaged. I received an email from amazon today about the recall of that power cord by HP since it caused burns and over heating. I tried to repair it but it costs me more than $300 so I purchased a new one but today I came to know the real reason of the burn which actually burned my hand as well since I was using the computer at that time.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20141008-F1A04-2147440256. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.