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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 795-77314-6000

Category

Kitchen Appliance

Report number

20141029-A8AE6-2147439417

Ownership age

About 89 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20141029-A8AE6-2147439417. Severity: Incident, No Injury. Matched catalog product: Kenmore 795-77314-6000. Source model text: 795.77302600. Incident: Came home and opened fridge to find light very hot and the fixture melting, terrible smell of burning plastic. After finding out online that there was a product recall I called Sears and our fridge is part of the recall (I'd like to add that we were never informed of this recall even though we had registered and even had the extended warranty). After further online research I am wondering if we shouldn't insist on a whole new fridge as it seems many people have had this problem repeat itself. What if we are on vacation and this happens again? Or even just gone for a bit too long? Our home could catch on fire! I am very nervous about this now. Scary!

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20141029-A8AE6-2147439417. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.