Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

HP 6310 Power Supply

Category

Electronics

Report number

20141030-9A645-2147439364

Ownership age

About 8 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20141030-9A645-2147439364. Severity: Incident, No Injury. Matched catalog product: HP 6310 Power Supply. Incident: I was using the adapter to help charge my laptop. It overheated and melted my battery inside my computer and my charger.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20141030-9A645-2147439364. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.