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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart TOB-40

Category

Kitchen Appliance

Report number

20141030-B625F-2147439373

Ownership age

About 38 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20141030-B625F-2147439373. Severity: Incident, No Injury. Matched catalog product: Cuisinart TOB-40. Incident: Purchased a Cuisinart TOB-40 Custom Classic Toaster Oven Broiler August 29, 2011. About two and a half years after purchase noticed that the bottom heating element was warped and cracking. Continued to use it until now, when I became concerned about safety. Looked it up online and discovered that MANY, MANY users have had the element crack, on both the first unit and the warranty replacement. I believe the unit should be recalled.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20141030-B625F-2147439373. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.