SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20141119-CBB75-2147438731. Matched catalog product: Supco Supco SCM150. Source model text: Supco SCM150,Type 2 SPD,120/140V,60Hz,Single Phase Surge Pr. Incident: In October of 2012, a customer called to inform one of our HVAC service centers that a fire originating in the outside disconnect box of his air conditioning compressor had burned the side of his home. The fire department responded and identified the source as the "Supco SCM150, Type 2 SPD,120/140V, 60Hz, Single Phase Surge Protector." We reported the claim to our parent company, which took over the investigation and management of the insurance claim. Though we could find no recall on the CPSC site, the center stopped using the Supco surge protectors as a precaution. A little over a year later, we became an independent company after our parent company sold us and we never learned the outcome of their investigation.