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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark S3501

Category

Home & Garden

Report number

20141214-7325E-2147437924

Ownership age

Not stated

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20141214-7325E-2147437924. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Shark S3501. Incident: When I went to use Shark steam mop model s3501it started to heat up but no steam was coming out. I went to pick it up and a loud pop or burst happened and steam came out the side of the container. It came out of the holding tank not the bottom. It steam burned my hand. I am glad that my teenage girls were not using it.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20141214-7325E-2147437924. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.