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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart TOB-40

Category

Kitchen Appliance

Report number

20141219-88316-2147437714

Ownership age

About 40 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20141219-88316-2147437714. Severity: Incident, No Injury. Matched catalog product: Cuisinart TOB-40. Incident: Using a Cuisinart TOB-40 Toaster oven and noticed the front heating element is badly warped. I heard a cracking and popping sound so I shut it off. I called Cuisinart to find out if this was normal and/or dangerous. They said it was dangerous, could be a fire hazard and not to use it. I bought it on Amazon August 2011 so I can't use the warranty. Online I checked to see if others were having the same problem. Dozens of people on Amazon are experiencing warped heating elements that Cuisinart told me are dangerous. A toaster oven that is a fire risk after a short time seems very hazardous.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20141219-88316-2147437714. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.