SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20141222-DE99D-2147437659. Severity: Incident, No Injury. Product: frigidaire electrolux home products GLEF379DSA (Frigadair,smooth cook top stove, model GLEF379DSA, white.). Incident: Smooth top cook stove, frigedair,model GLEF379DSA. Purchased with side by side fridge. Had to have fridge repaired 4 times. After last failure,replaced it,threw it out. Smooth top cook stove, dials never balanced with temps. Put it on simmer, burner stayed on high no matter what the dial setting was. Had food cooking,put on simmer. Daughter turned to talk to her son when the top exploded. It continued to pop and crack even after unplugging it. Looked up problems on this stove to learn of similar complaints. Saw that the gallery series does have recalls and even the side by side had problems that led problems in lawsuits. The ice maker kept going out on it and the fridge kept freezing everything. The ice maker had to be replaced 4 times. Purchased both appliances for our new home for 2200.00. My daughter and grandson was not injured due to not standing over the stove when it exploded. They were lucky. I was told by repairman that this is a fire hazard and all these models should have been recalled since they all have the same problems and are dangerous products. I contacted electrolux and that was fruitless. I would at least want my money back on this stove since they have never paid me for the side by side fridge.