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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hamilton Beach P100N30AP-F4

Category

Kitchen Appliance

Report number

20141229-163BA-2147437269

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20141229-163BA-2147437269. Severity: Incident, No Injury. Product: Hamilton Beach P100N30AP-F4 (Hamilton Beach Microwave). Incident: Saturday, 27 December 2014, my Day Shift Sergeant called me to advise he had to call the fire department out to our police station because of a smoke / odor investigation. It was discovered that the newly purchased microwave had overheated without anyone using it. The FD used the thermal on the wiring & our electric dept came out & checked the outlet. It is working fine & showed no heat signature. The back of the microwave had brown scorching around the fan vent area & the thermal heat signature showed just above 150 degrees. Again, it was confirmed no one had been using the microwave for approx. 5 hours. The microwave was purchased on 10/17/2014. It is a Hamilton Beach model # P100N30AP-F4 with a serial # of: F40816E00680. While in a business setting, it is normally only used 3-5 times daily & not for very long. Monday, 29 December 2014, @ approx. 08:30 hrs, I contacted Hamilton Beach Customer Service (800-267-6419) to advise them of the problem. I spoke to operator [REDACTED] who advised he had not received any notification or complaints about this particular model of microwave & to just take it back to the store.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20141229-163BA-2147437269. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.