Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sharp The model is SMC2265KS.

Category

Kitchen Appliance

Report number

20141231-DA807-2147437133

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20141231-DA807-2147437133. Severity: Incident, No Injury. Matched catalog product: Sharp The model is SMC2265KS.. Source model text: R-1875-T. Incident: Replaced a 24 year old Sharp Carousel II convection over the range oven when it stopped working with a Sharp R-1875-T Over the Range Convection Microwave Oven serial number 526367. The unit was delivered on 12/13/2014 and installed on 12/16/2014. Today, 12/31/2014 my wife was microwaving vegetables when the unit began to smoke. She had been using the unit for approximately 20 minutes for 4 batches of vegetables and had just started her 5th which was a batch of carrots. All cooking was in [REDACTED] dishes. She unplugged the unit and yelled for me. I pulled the grease filters to see if I could see anything in the unit and saw flames in the right rear area behind the control panel. I used a small Halon fire extinguisher to put out the flames while my wife called the fire department. The firemen helped me dismount the unit and place it outside in the yard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20141231-DA807-2147437133. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.