afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sears Sears Kenmore Elite Washer Model #11031633611

Category

Kitchen Appliance

Report number

20150122-5B3B8-2147436184

Ownership age

About 16 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20150122-5B3B8-2147436184. Severity: Incident, No Injury. Matched catalog product: Sears Sears Kenmore Elite Washer Model #11031633611. Incident: Kenmore Elite range short circuited and caused smoked and sparks to come out of the back of the range. Ran to move the range and disconnect it from the power source to prevent the wall from catching fire or further damage. This occurred without warning and am very concerned had we not been honest could have been a lot worse. After it cooled I removed the back panel an several connectors had been completely burned and even the back panel had burn marks.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20150122-5B3B8-2147436184. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.