afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore Kenmore model no. 790.80323310

Category

Kitchen Appliance

Report number

20150127-164B6-2147436016

Ownership age

About 43 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20150127-164B6-2147436016. Severity: Incident, No Injury. Matched catalog product: Kenmore Kenmore model no. 790.80323310. Source model text: kenmore elite. Incident: I have a 3 year old kenmore elite range,model #790.97503000, while roasting a dinner i heard a load bang and found that the oven racks had fallen spilling the entire contents on the bottom of the oven. The racks no longer stay in place, rendering the oven useless. After researching the oven I found that there are many complaints on line( some involving personell injury and or fire) yet Sears and Kemore refuse to acknowledge that a problem exists.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20150127-164B6-2147436016. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.