SaferProducts incident

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20150217-C3112-2147435312. Severity: Incident, No Injury. Matched catalog product: Ninja Ninja PB051 Single-Serve Pods & Grounds Specialty. Source model text: Ninja Professional, ph. # 877-646-5288. Incident: I was using my Ninja Professional blender. I mixed the pancake batter and was unable to remove the top. I tried several grippers in order to remove it and it wouldn't bufge. I sat it upright on the counter and turned to do something else. All of a sudden there was a loud bang. The top flew off and went about 12 feet. The top contains the very sharp mixing blades and fortunately it did not fly in my direction or hit someone. The blades and force could have killed a child, pet or severely cut someone. Batter flew everywhere. I know that the lid was on straight. I have used this to mix this batter many times. I feel this is a great safety hazard. I did call the company about this incident but they seem to only be interested in settling a claim for damages. I do not feel that is an issue, but product safety is the issue.