Product
KitchenAid Model KSGB900ESS
Category
Kitchen Appliance
Report number
20150227-5980D-2147435008
Ownership age
About 47 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20150227-5980D-2147435008. Matched catalog product: KitchenAid Model KSGB900ESS. Source model text: KitchenAid Architect Series II 30" Slide in Gas Range. Incident: After finishing cooking for the evening and tidying up the kitchen I heard the igniters on our 31/2 year old KitchenAid Architect Series II , KGSS907SWH02, 30" Slide In Gas Range spontaneously start. The gas knobs were all in the off position. Within about 40 seconds of the igniters continually firing we could not believe it when we heard the igniter in the oven turn on. Not only did it turn on, but it also turned on the gas in the oven and the broiler flame started. We could not believe our eyes. The broiler flame was very strong and had there been anything left in the oven even on the medium rack it would have caught on fire. This was at about 10pm. Scared for the safety of our family we evacuated our two kids and two pets from the house, had the fire extinguisher on hand and ready as we had no idea what this gas range was spontaneously doing. My husband then ran downstairs to cut the electricity from the electric panel. The sparking stopped and the flame disappeared. As we did not know what issues were causing the gas to spontaneously start we were concerned that there could also be a gas leak overnight. With limited options available at that time of night my husband pulled out the stove and manually turned the gas supply valve off behind the stove and we left the breaker turned off at the electric panel. We brought our kids back in the house and set up the carbon monoxide detector closer to the stove...just in case. This was a terrifying issue affecting the safety of our
Official report number: 20150227-5980D-2147435008. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.