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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart TOB-40

Category

Kitchen Appliance

Report number

20150305-CE593-2147434827

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20150305-CE593-2147434827. Severity: Unspecified. Matched catalog product: Cuisinart TOB-40. Incident: I have a Cuisinart Toaster Oven Broiler, model number TOB-40. The product is barely 8 months old now. The other day I used my oven, and the temperature was VERY off, my food was burned even though I cooked it for less time than I usually do. I turned off all of the knobs and turned around to tend to my burned food. About five minutes later I looked back at the toaster oven and the top coil was still on, despite ALL KNOBS being in the off position. The only way to turn the coil off was to unplug the machine. I contacted Cuisinart and they declared it a "warranty issue," which is disgusting because this is a clear fire hazard. I did a search online (Amazon) and it turns out several people are having similar issues with their products. This needs to be researched and recalled and Cuisinart needs to be fined for continuing to sell a product they know contains such a gross hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20150305-CE593-2147434827. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.