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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark Shark Rotator Powered Lift-Away vacuum cleaner

Category

Home & Garden

Report number

20150423-1DD8A-2147433488

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20150423-1DD8A-2147433488. Severity: Injury, Level of care not known. Matched catalog product: Shark Shark Rotator Powered Lift-Away vacuum cleaner. Incident: I ordered a Shark upright vacuum cleaner from Amazon in November. It shocked me and anyone else who used it. I called Euro-pro and was made to feel very silly. The second time I called the gentleman was very understanding and asked me to not use it again. I ordered another one just like it and returned the defective one. The second one shocks me also. I have called Euro-pro too many times to count. I can never get through to a claims rep.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20150423-1DD8A-2147433488. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.