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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool NU40t62-403

Category

Kitchen Appliance

Report number

20150423-32C56-1480800

Ownership age

About 36 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20150423-32C56-1480800. Matched catalog product: Whirlpool NU40t62-403. Source model text: NU50T91-403. Incident: Consumer stated that while he and his wife was sitting in a room they heard a loud bang. In his investigations he discovered that the water heater had an exposed flame emitting from the gas inlet. He turned off the gas to contain the flame and when he re-started it there was a ball of fire that shot from the tank and then the fire started again. He immediately turned it off.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20150423-32C56-1480800. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.