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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark Shark Rotator Powered Lift-Away vacuum cleaner

Category

Home & Garden

Report number

20150426-A1CFA-2147433425

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20150426-A1CFA-2147433425. Severity: Incident, No Injury. Product: Shark Vacuum Cleaner Shark Rotator Powered Lift-Away vacuum cleaner (Shark Vacuum Cleaner Hand-Lift, Model UV56031). Incident: I bought a Shark Hand-lift vacuum cleaner by Euro-Pro at the end of March. The model number is UV56031. I heard about the recall of the NV560 models. My vacuum is white and not purple. However, it is also giving a very strong electrical shock when used. We have dogs and carpets and so a static charge is expected. However, we have been vacuuming for many years and never had a shock like this vacuum gives every time it is used. If my wife can vacuum the house in 5-8 minutes she can avoid the build up of the static charge. But this vacuum gives of a much stronger shock than we've experienced every before.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20150426-A1CFA-2147433425. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.