Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung destroyed in fire. Most likely WA45H7000AW or WA52

Category

Kitchen Appliance

Report number

20150523-9DFDC-2147432692

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20150523-9DFDC-2147432692. Severity: Incident, No Injury. Matched catalog product: Samsung destroyed in fire. Most likely WA45H7000AW or WA52. Source model text: WA45H7000AW. Incident: Purchased a Samsung top loading washing machine, model # WA45H7000AW at Lowe's on March 14, 2015. On Thursday, May 21, 2015 at approximately 6:35 AM, there were two explosions from this machine that were felt across my entire house. The first one I did not attribute to the cause of a washing machine as I never would have imagined that and thought it was some terrible thunder outside as I'd heard a weather prediction of that the previous day. Just 5 minutes later, my daughter was in our kitchen which is on the other side of the wall from the laundry room and was able to tell us that the explosion sound we'd just heard again came from that room. Upon inspection, we discovered our washer had indeed exploded not once, but twice! Very unsafe! We were so thankful no one had been in the room or that the damage to existing property wasn't worse. The percussion blew containers of yard chemicals off of the wash sink (we'd recently been putting [REDACTED] in the yard to kill off weeds and used the slop sink to mix it), anyway those two jugs were blown off the counter and onto the floor. There was a huge dent put into the side of our dryer and water and washing machine parts all over the floor. I researched my model online as I'd only read previously reviews on the store's website which had been good and found another report on Amazon.com review of this same model also exploding. Samsung needs to recall this item and find a fix to repair the issue before continuing to sell these dangerou

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20150523-9DFDC-2147432692. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.