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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 405 73163310

Category

Kitchen Appliance

Report number

20150531-5A859-2147432497

Ownership age

About 7 months to failure (from purchase date when reported)

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20150531-5A859-2147432497. Severity: Incident, No Injury. Matched catalog product: Kenmore 405 73163310. Source model text: 405.73169310. Incident: Kenmore microwave oven (model 405.73169310, serial number 14093000499), purchased from Sears on 11/14/2014, has automatically started twice over yesterday and today when the door was closed, after completing a cook cycle and removing the cooked item. It has also shut down twice over yesterday and today during a cooking cycle. A cooking appliance should fail off, and never be capable of starting on it's own. Microwave to be returned for warranty replacement to Sears Colonie Center Mall Store, Albany NY (518-454-3000) today.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20150531-5A859-2147432497. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.