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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W

Category

Smart Home Device

Report number

20150622-EA11A-2147430862

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20150622-EA11A-2147430862. Matched catalog product: Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W. Source model text: PI2010 Ionization and photoelectric smoke alarm. Incident: In August 2012 I purchased 7 Kidde Smoke Detectors, model PI2010, which were installed by an electrician in our home. Beginning Sept 2012 and continuing through today, 4 of the 7 detectors have failed. This product is wired into a ceiling fixture and has a battery backup. In each failure the product gives a false alarm and cannot be silenced until it is unplugged from the ceiling AND the battery is removed. The none of the detectors is in a dusty area. Vacuuming the sensor to remove dust does not solve the problem.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20150622-EA11A-2147430862. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.