Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Craftsman 247.288820

Category

Home & Garden

Report number

20150626-8FE1B-1493530

Ownership age

About 24 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20150626-8FE1B-1493530. Severity: Incident, No Injury. Product: Craftsman 247.288820 (Lawn Mower LT1500). Incident: The consumer stated that the gasoline is overflowing into the air filter of the unit. The consumer stated that this issue has been occurring since 6/25/15. The consumer stated that he has had the unit repaired three times through Sears. The consumer stated that he had the unit repaired because the engine isn't working properly. The consumer stated that Sears replaced the carburetor twice. The consumer stated that he had a technician out on 6/25/15 to install the carburetor. The consumer stated that the technician had to drain the gasoline twice. The consumer was notified by the technician that if the ignition/start key is left to the "on" position, it allows the gasoline to flow. The consumer believes that this is an unusual process and a safety hazard. The consumer stated that he has open flames in his house and is worried that the gasoline fumes that are permeating through his house could cause fire hazards. The unit is located in his garage. The consumer's unit is covered under repair protection until 06/12/16.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20150626-8FE1B-1493530. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.