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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung FTQ353IWUX

Category

Kitchen Appliance

Report number

20150729-F7AFE-1501533

Ownership age

About 51 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20150729-F7AFE-1501533. Matched catalog product: Samsung FTQ353IWUX. Incident: Caller stated that the electric range relay had a failure that caused a fire. Caller stated that while she was using the oven to cook her dinner at 350 degrees she heard a popping sound, she then noticed that there were high flames emitting from the rear of the oven. The oven was in use for about 10 mins when the incident occurred. Caller stated that she powered off the oven which contained the flames, she then switched off the circuit breaker.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20150729-F7AFE-1501533. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.