Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy Tab 4 Model SM-T230NU

Category

Electronics

Report number

20150824-6B7C8-2147429043

Ownership age

About 69 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20150824-6B7C8-2147429043. Severity: Incident, No Injury. Matched catalog product: Samsung Samsung Galaxy Tab 4 Model SM-T230NU. Source model text: SMH9187ST. Incident: This morning, my Samsung microwave oven (model SMH9187ST) started on it's own three times without anyone's presence in the kitchen. I cannot confirm that it wasn't doing this while we slept. Initially the Stop/Clear button worked to turn it off, but the third time that did not work and the door had to be opened to stop the cooking cycle. It was started in the Popcorn mode each time (a function that we do not use). Shortly after the third ghost start the microwave display showed "-- 5E --" (or SE) and no buttons on the unit would function. Concerned about this continuing without anyone home and/or causing a fire hazard, the unit is now unplugged.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20150824-6B7C8-2147429043. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.