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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool WOD51EC0AS02

Category

Kitchen Appliance

Report number

20150824-FB350-2147429042

Ownership age

About 7 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20150824-FB350-2147429042. Severity: Unspecified. Matched catalog product: Whirlpool WOD51EC0AS02. Incident: Purchased a new home from KB Homes 1/30/15. We have Whirlpool double wall ovens in our kitchen. During the first time use of our self cleaning oven feature on 8/22/15, we heard a loud boom and glass shattering. The oven started making very loud noises. After turning off the oven, it cooling down and unlocking, we saw that the interior glass on the top oven had blown. The inside of our oven look burned. There was glass on the floor and in between the top and bottom oven as well.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20150824-FB350-2147429042. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.