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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Electrolux Washer EWFLW65HIW0 And Electolux Dryer EWMED65HIW EWFLW65HIW0 and EWMED65HIW0

Category

Kitchen Appliance

Report number

20150910-8244E-2147428559

Ownership age

About 62 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20150910-8244E-2147428559. Severity: Incident, No Injury. Product: Electrolux Washer EWFLW65HIW0 and Electolux Dryer EWMED65HIW EWFLW65HIW0 and EWMED65HIW0 (Electrolux Washer EWFLW65HIW0 continues to mold and our clothes smell rotten. We are always wiping down the unit with bleach wipes and running bleach through a wash cycle and it doesn't appear to help. Electolux Dryer EWMED65HIW0 continues to over heat. We have had the heating element replaced and it is needing to be replaced again per the certified Electrolux repair man. He said he was shocked it had not caught on fire. He has been out 3 times since January 2015 and the dryer is down again. It smelt like the start of a fire a few days ago and now it will not dry. The last trip less than 2 weeks ago, the repair man he said lint was building up on the dryer fan. I asked him how I could of cleaned it out and he said I could not of, but that could cause a fire.). Incident: Electrolux Washer EWFLW65HIW0 continues to mold and our clothes smell rotten. We are always wiping down the unit with bleach wipes and running bleach through a wash cycle and it doesn't appear to help. Electolux Dryer EWMED65HIW0 continues to over heat. We have had the heating element replaced and it is needing to be replaced again per the certified Electrolux repair man. He said he was shocked it had not caught on fire. He has been out 3 times since January 2015 and the dryer is down again. It smelt like the start of a fire a few days ago and now it will not dry. The last trip less than 2 weeks ago, the repair man he said lint was building up on the dryer fan. I asked him how I could of cleaned it out and he said I could not of, but that could cause a fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20150910-8244E-2147428559. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.