SaferProducts incident

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20150914-61A2D-2147428434. Matched catalog product: Frigidaire FAD704DWD. Incident: Purchased this Frigidaire Dehumidifier, Model FAD704DWD, Serial Number KN50700665, manufactured in China and sold by Electrolux, from Amazon on July 02, 2015. Further tag information lists a "Service Model No." as FAD704DWD12, a UL Identifier as SA11089, Design Pressure of 300 Low, 560 High, RA10A:8.820Z and EEV-1.85L/KW.H, AMPS - 7.8A. I could not find UPC Code. This dehumidifier was used on the first floor of our two story, wood frame, 2500 sq. ft., three bedroom home, to control indoor humidity during humid summer days and evenings. It was ordered from Amazon, July 02, 20125 and received July 06, 2015, unpacked, plugged in, and I set humidity level to 45%. The unit worked flawlessly until today, September 13, 2015, when this exact unit, Frigidaire Serial Number, KN50700665, appears to have experienced an electronic control failure accompanied by a mechanical failure, of some kind. Operating for several hours today, around 5:30 p.m., Sunday, September, 13, 2015, it suddenly began making a loud, low frequency, drumming kind of sound. I immediately investigated and discovered the unit's fan was no longer operating, the display read 30% instead of the 45% it was set for and it could not be turned off. The On-Off switch was unresponsive despite being pressed repeatedly. The unit continued making the noise described above and began to smell like it was overheating and very hot. The filter was perfectly clean and was not a contributor. The bucket was virtually empty and not a con