afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung FTQ353IWUX

Category

Kitchen Appliance

Report number

20151009-1CD52-1523107

Ownership age

About 72 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20151009-1CD52-1523107. Matched catalog product: Samsung FTQ353IWUX. Incident: The consumer stated that they were using the stove top and the oven at the same time. They were using one burner on the stove top that they had just turned off. The oven was still on. They heard a loud pop/explosion from the unit. The consumer reported flames coming from the back of the unit (near the top).

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20151009-1CD52-1523107. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.