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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung ME16H702SES

Category

Kitchen Appliance

Report number

20151009-6BD8A-2147427654

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20151009-6BD8A-2147427654. Severity: Incident, No Injury. Matched catalog product: Samsung ME16H702SES. Incident: I purchased a Samsung above the range microwave me16h702ses. I was was attempting to heat up popcorn. Within 5 seconds, the light started to flicker, then sparks came out thru the top, then smoke started to come thru the top of the microwave. I immediately opened the door and unplugged the microwave. I am now waiting to contact Samsung customer relations department as they are not available at this time.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20151009-6BD8A-2147427654. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.