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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 405 73163310

Category

Kitchen Appliance

Report number

20151015-B6090-2147427515

Ownership age

About 12 months to failure (from purchase date when reported)

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20151015-B6090-2147427515. Severity: Unspecified. Matched catalog product: Kenmore 405 73163310. Source model text: 405.72123310. Incident: We have a Kenmore microwave oven, model number 405.72123310, serial 14031000760, purchased from K-mart, that is a few months out of 1 year warranty. It has failed in an unsafe mode in which it turns on when the door is opened. This type of equipment should have been designed so that such a failure mode would not occur.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20151015-B6090-2147427515. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.