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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE Model PDW 9700J11

Category

Kitchen Appliance

Report number

20151116-24090-2147426638

Ownership age

About 93 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20151116-24090-2147426638. Severity: Incident, No Injury. Matched catalog product: GE Model PDW 9700J11. Source model text: Profile model number PDW9980N00SS. Incident: My dishwasher was 2/3 full of dirty dishes and was NOT running. I was gone about 2 hours. Came home to a house filled with acrid vile smell and haze. Found granite on top of dishwasher very hot to touch. Opened door and it was hotter than opening an oven. Hot smoke came out. We turned off breaker. Inside had several melted components. A few items in it were damaged. Tub is stainless. I believe it was a huge safety issue and likely could have had a fire it I had been gone longer. 3 hours later when I was going to bed the granite was still hot to touch over the dishwasher.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20151116-24090-2147426638. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.