Product
Bosch HBL8650UC 11
Category
Kitchen Appliance
Report number
20151128-EC394-2147426311
Ownership age
About 22 months to failure (from purchase date when reported)
Failure type
Electrical shock / short
Incident narrative
SaferProducts.gov consumer incident report 20151128-EC394-2147426311. Severity: Incident, No Injury. Matched catalog product: Bosch HBL8650UC 11. Source model text: Bosch 30" 800 Series Double Convection HBL8650UC. Incident: The interior glass on my Bosch oven door shattered on Nov 27 2015 while in the cleaning mode. There was a loud noise and both my husband and I came at the same time from different parts of the house to find glass scattered on the kitchen floor and shattered glass piled up against the inside of the door as well as on the top of the bottom door. I was able to reach around and shut the cleaning cycle off without injury. Nothing has ever been dropped or bumped against the glass on the door. The oven was not very dirty but there was an area on the oven floor that needed to be cleaned so I set it for a short cycle, of 90 minutes, which was the setting that came up when I touched the clean button. The cycle was well past the first hour when it exploded.
Official report number: 20151128-EC394-2147426311. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.