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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark NV500

Category

Home & Garden

Report number

20151207-1830F-2147426056

Ownership age

About 32 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20151207-1830F-2147426056. Severity: Incident, No Injury. Matched catalog product: Shark NV500. Source model text: NV500Q 31. Incident: While using my Shark Rotator Professional 3 in 1 lift-away I started get little electric shock while holding the handle, The vacuum is a little over two years old not heavily used. The model is NV500 Q 31, I brought it thru QVC. I try to call the company but the call keeps disconnecting (1-800-798-7398)

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20151207-1830F-2147426056. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.