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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart TOB-40

Category

Kitchen Appliance

Report number

20160111-A7B40-2147424858

Ownership age

Not stated

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20160111-A7B40-2147424858. Matched catalog product: Cuisinart TOB-40. Source model text: TOB-40, 11CE123592. Incident: Four years ago we purchased a Cuisinart TOB-40 toaster. Within 11 months, both heating elements had bent severely and cracked open - revealing the inner core. We received a replacement under warranty. Recently, I noticed that the rear element on the replacement has also bent and cracked open, this time the element is pressing down on the removable crumb tray and the split is facing the tray. I am concerned that this could result in energization of the tray - a major problem, since the device is not grounded.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160111-A7B40-2147424858. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.