Product
Craftsman 247.887821
Category
Home & Garden
Report number
20160201-2F849-1552099
Ownership age
About 0 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20160201-2F849-1552099. Severity: Incident, No Injury. Product: Craftsman 247.887821 (Snow Blower). Incident: This couple is reporting their snow blower model# with serial# was a replacement January 27th,2014 for another that began smoking just after purchase earlier that month. This current unit has had to be repaired already two times and this repair would be the third. The unit being under warranty has paid for the previous repairs with pick up Saturday, January 23rd, 2016 for most recent. February 1st, 2016 the male caller went to the garage and smelled gas then brought snow blower out, put gas in the unit because the tank was empty but then noticed that the gas was running out very quickly so he placed it back in the garage and has left it along. He is reporting this unit as a fire hazard, The female of this couple team is on oxygen and the male has a stint in his heart. They have contacted the manufacturer and have been advised that they would need to return it to the retailer so that it could be sent back out for repairs.
Official report number: 20160201-2F849-1552099. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.