afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Maytag MDB7749SAM

Category

Kitchen Appliance

Report number

20160204-5EDE8-2147422038

Ownership age

About 38 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20160204-5EDE8-2147422038. Severity: Incident, No Injury. Product: Maytag MDB7749SAM (Maytag MDB7749SAM Stainless Steel). Incident: Arrived home, smelled electrical burn smell. Looked around could not locate source. Brought out thermal camera noted dishwasher seemed 'hot' on control panel. Saw dishwasher was 'paused', pressed 'start'. Immediate arcing sounds and black, sooty smoke poured out of the top of the control panel into room. Yanked door open and ran downstairs to hit breaker while yelling at momma to evac kids. Used thermal camera to assess damage through material, saw was concentrated on control panel. Removed front cover, found relay to soap dispenser burned, found electrical wiring harness had overheated/melted insulation, found wiring connector to control panel charred. Removed control panel cover- 1 relay fell out some 30% consumed and burned. Arc indications on inside. Thermal fuse intact (damnit) and possible varistor next to relays appeared cracked. Unit was pulled out from under sink and put in the back yard; control electronics were saved for later analysis.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20160204-5EDE8-2147422038. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.