Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

IKEA POKAL

Category

Kitchen Appliance

Report number

20160206-C98CA-2147421984

Ownership age

About 13 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20160206-C98CA-2147421984. Severity: Incident, No Injury. Matched catalog product: IKEA POKAL. Incident: Two Ikea 9oz Pokal drinking glasses have shattered into hundreds (if not thousands) of small pieces under unexpected circumstances. One glass shattered inside a closed cabinet. No one was home. Our dishes had been put away hours before and were totally cold from being in the dishwasher overnight so there was no change in temperature and no one touched the glasses. However, it exploded with such force that it went inside of other dishes not only on the shelf it was sitting on but also on the shelf above it! (This first incident was 12/15/15 and I have photographs showing the bits of glass spread throughout the cabinet.) With the second incident (estimated date below), someone was removing a glass from the cabinet and bumped an adjacent glass. It was not with a force that you would have expected it to break but again rather than a simple break it shattered into innumerable pieces. The pieces continued to crack and break apart as they lay (untouched) on the countertop.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20160206-C98CA-2147421984. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.