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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LG Gas range, Model LDG4313BD

Category

Kitchen Appliance

Report number

20160216-BAF9F-2147421699

Ownership age

About 78 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20160216-BAF9F-2147421699. Matched catalog product: LG LG Gas range, Model LDG4313BD. Source model text: LRG30357ST. Incident: The knobs melt and crack on our LG gas range model number LRG30357ST. The range was purchased new in 08/2009 and the knobs began melting/cracking within a year. LG has sent "one time courtesy" replacements 3-4 times now and the most recent set began breaking after only 7.5 months. When the knobs break they do not always turn off and have caused gas leaks. The replacements offered online and through LG's parts supplier are cost prohibitive and defective anyway so the risk increases.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160216-BAF9F-2147421699. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.