SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20160307-5FC6B-2147421124. Severity: Incident, No Injury. Product: Panasonic NN-SA661S (The microwave oven is approximately 20 inches in length, approximately 12 inches height, and approximately 14 1/2 inches depth; all outside measurements. Microwave is stainless steel and black exterior; white interior, glass turntable on a roller ring.). Incident: On approximately March 3, 2016, I put something in the microwave and it immediately made a strange noise. We turned around to looked and there were flames in the microwave in one area. We immediately cut power to the microwave and it stopped. It melted the exposed small light bulb on the right side of the microwave and blackened an area of the microwave near it also. This microwave never seemed to perform correctly from the time we bought it. Sometimes it would run on a very slow speed as the glass turntable turned and did not sound like it should as it was running. One complaint site: http://www.consumeraffairs.com/home_electronics/panasonic_microwave.html Sounds like many types/styles of Panasonic microwave ovens models/styles have had fires and various other problems. I just want my money back and these recalled before someone is seriously hurt!