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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy S10FE 5G tablet and tablet cover

Category

Electronics

Report number

20160325-36034-2147420674

Ownership age

About 36 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20160325-36034-2147420674. Severity: Incident, No Injury. Matched catalog product: Samsung Samsung Galaxy S10FE 5G tablet and tablet cover. Source model text: NE595N0PBSR. Incident: I was preheating my electric Samsung oven (model NE595N0PBSR) using the convection setting at 400 degrees. After about two minutes there was a loud pop, then flames and smoke billowing from the unit. The heating element had caught fire and incinerated itself, reducing it to metal pellets on the oven floor. Luckily I was in the room and could deal with it though the heat singed my eyelashes (it was still that hot even after the flame was out). I am told the heating element can be replaced but I am worried about the safety of my family and my property with this appliance in the house. The unit is not new, but it is not even three years old and has been kept clean and in good repair.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160325-36034-2147420674. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.