Product
Craftsman Model No. 358.748260
Category
Home & Garden
Report number
20160417-5F893-2147420143
Ownership age
About 10 months to failure (from purchase date when reported)
Failure type
Stopped working / malfunction
Incident narrative
SaferProducts.gov consumer incident report 20160417-5F893-2147420143. Severity: Incident, No Injury. Matched catalog product: Craftsman Model No. 358.748260. Source model text: Craftsman. Incident: Sears 46" riding lawn mower. When blade activation is moved to off the blades stop, but when I lift the box height adjustment the blades turn on. I purchased first one in Feb. 2015. Had this issue as well as mower stopped working so I returned the mower to Sears. I told them of this safety issue. I received a new mower, same model, and used but again had this safety issue happen again. In April 2016 the mower again stopped working. I again told Sears of this safety issue and they offered to have a service repair done. I am waiting to take with this service repair person. Iwhen this issue first happened I did nothe know the blades had reactivated when I moved the height adjustment. When I drive to put the mower in my shed, a mat I had on the ground was shred up by the moving blades. This is a dangerous situation.
Official report number: 20160417-5F893-2147420143. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.