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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde FA110G

Category

Smart Home Device

Report number

20160505-6D3AA-2147419759

Ownership age

About 18 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20160505-6D3AA-2147419759. Severity: Incident, No Injury. Matched catalog product: Kidde FA110G. Source model text: FA110. Incident: While splitting wood with my log splitter last fall, the engine caught on fire due to a mouse nest buried underneath. I grabbed my Kidde FA110 fire extinguisher, pulled the safety pin, compressed the handle, and nothing came out. The gauge said it was fully charged. By the time I was able to extinguish the fire, the top end of the log splitter had melted. There was approximately $100 in damage. I contacted Kidde regarding the matter, and was contact back by [REDACTED]of their Product Support team. [REDACTED] logged the incident, and told me they would send me a replacement extinguisher and reimburse me for the repair cost. I received the replacement extinguisher, and sent the faulty one back, but after several inquiries, I have not received the reimbursement. I sent photos of the damage and receipts as documentation.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160505-6D3AA-2147419759. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.