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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Rival wK8283cuy

Category

Kitchen Appliance

Report number

20160506-65517-2147419732

Ownership age

About 12 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20160506-65517-2147419732. Severity: Incident, No Injury. Matched catalog product: Rival wK8283cuy. Source model text: Rival / WK8283CUY. Incident: My electric water heater did not function properly about a week or two ago. I plugged it in, filled the water pitcher, turned on the button and heard a small pop and felt a shock. I thought this "shock" to be static electricity, but did not realize that it was not heating. After a few minutes i realized "no heated water", so i turned the button to OFF and then turned back to ON again and it worked. I didn't think twice about this until i saw this "recall" notice. I was not seriously harmed, but the electric sting and the pop sound let me know there is a problem.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160506-65517-2147419732. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.