Product
Craftsman 247374320
Category
Home & Garden
Report number
20160518-3D053-1572060
Ownership age
About 24 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20160518-3D053-1572060. Severity: Incident, No Injury. Product: Craftsman 247374320 (lawn mower). Incident: The consumer indicated about a year ago he first noticed that the lawn mower would leak gas while in motion. The consumer states the problem has become worse, more gasoline leaks from the lawn mower and more frequently. The consumer indicated that as he is pushing the lawn mower gasoline begins to splash out of the tank. (5/11/16) While searching online the consumer came across many other complaints about gasoline leaking from similar lawn mowers on www.searspartsdirect.com. The consumer inspected the lawn mower and noticed the filler neck is an oval shape. The consumer states that the filler neck was a round shape when he purchased the lawn mower. The consumer believes the filler neck got very hot and possible melted. (5/18/16) The consumer called Sears (800-252-1698) to inform express his safety concerns and the consumer was advised by the Rep. (name unknown) that the lawn mower was not recalled. The consumer states he was advised that the firm could not assist. The consumer believes the lawn mower poses a fire hazard and should be recalled.
Official report number: 20160518-3D053-1572060. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.