Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Maytag mrg6775bds

Category

Kitchen Appliance

Report number

20160520-D736A-2147419422

Ownership age

About 137 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20160520-D736A-2147419422. Severity: Incident, No Injury. Product: Maytag mrg6775bds (Gemini� 30" Double Oven Freestanding Gas Range). Incident: I purchased a home with the Gemini� 30" Double Oven Freestanding Gas Range by Maytag in it two years. I have used this range without incident until yesterday. I baked and turned the oven off upon leaving the house. When I returned a hour later the lower oven was on full blast and the entire unit was too hot to touch - almost red hot. It would not turn off despite hitting cancel multiple times. I called my handyman who had to use hot pads and rags to pull it from the wall and unplug it. When plug back in the lower oven heats rapidly to a high temp. The wall, counters and surrounding areas were warm to touch. it took 15+ minutes for unit to cool. I'm so lucky I came back when I did - it def would have caused a fire. My handyman guessed the control unit was bad but why it comes on when not prompted is a mystery and incredibly dangerous. I'm wondering if others have had this problem and if there is a recall.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20160520-D736A-2147419422. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.