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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Microsoft 1705

Category

Electronics

Report number

20160621-E2E47-2147417607

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20160621-E2E47-2147417607. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Microsoft 1705. Source model text: Surface Book M/N 1703, 1705. Incident: I was using my Microsoft Surface Book while sitting on the floor on the evening of June 21st, 2016. I was wearing shorts, such that the hinge of the laptop was in contact with the skin just above my knees. I opened the laptop normally to use it. When I did, the open space between the slats on the hinge pulled skin on my thigh in, then tore the skin away. There were three visible lines of damaged skin on my right thigh, and one on my left.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160621-E2E47-2147417607. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.