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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart CCO-50BKN Deluxe Electric Can Opener

Category

Home & Garden

Report number

20160703-EAD88-2147417309

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20160703-EAD88-2147417309. Severity: Incident, No Injury. Matched catalog product: Cuisinart CCO-50BKN Deluxe Electric Can Opener. Incident: Cuisinart grind and brew coffee machine -- I've had two models (the second that was a replacement) that have started crackling and smoking. Cuisinart, after a long process, replaced the one from the fire it caused in May. The new one they sent is doing the same thing. I've researched online and can see that several customers have already submitted complaints to you but nothing has been recalled yet. Cuisinart has been uncooperative in is refunding these hazardous machines. Even a simple google review will yield dozens and dozens of reports of this happening and people nearly losing their homes to fires.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160703-EAD88-2147417309. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.